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What is ADR?

Alternative Dispute Resolution (ADR) covers a wide range of structured processes, including mediation and conciliation, and which differs from litigation and is separate from the courts. It involves the assistance of an impartial RIAI member whose role is to empower parties to resolve their own disputes. Decisions may be non-binding with ADR process striving to secure an agreed settlement between disputing parties.

The ADR processes are generally entered into on a voluntary basis but can then become a contractual requirement, as in the case of RIAI contracts. The processes have the benefit of speed, economy and privacy. Depending on the process employed the dispute can be resolved in a way that is flexible, with outcomes agreed between parties. This facilitates mutually beneficial commercial and business-friendly outcomes.

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